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CONTROLLER READY FOR SITE INSTALLATION NOTIFICATION

This email is to notify the Originator of an ATSC4 Controller order that the Controller has been built and tested. It is now scheduled to be installed at a date shown below. 

The DTP site number is recorded in the Subject field of this email and the details of the controller shipped are shown below:

Field 
Your Controller Details 
 SITE BEING INSTALLED  <~~BookingSubject~~>
 START DATE  <~~BookingStart~~>
 END DATE  <~~BookingEnd~~>
 NOTES & COMMENTS
  <~~BookingComment~~>

To view this event on ATC's website calendar please click on the Calendar Link and login to the member area using your ATC website Member Account Login <username> and <password> as provided by ATC.

Click on the ATC User Guide for Controller Installation Schedule for instructions on how to use the system.

REMINDER TO ALL DTP OFFICERS ABOUT SITE CONDITIONS:

  • Ensure Section 730 form(s) is completed and provide completed copy to ATC that the site is ready for controller installation. Please indicate site number and send to dtpcontract@atsc4.com.au.
  • For sites with existing UC400-T (Blue) modems, ensure Telstra are notified to OPEN PORT 2 (if required) of the UHS Modem. You will need to raise a Remedy Work Order with Telstra. Please contact Paul Dussin at Telstra on 0418 524 551 or paul.dussin@team.telstra.com
  • A DTP Surveillance Officer HAS BEEN BOOKED for this date and his mobile phone number emailed to our installers.
  • RAI Job created (with SCATS data changes) and notify ATC this has been completed prior to the date of installation.
  • Please note, any controllers ordered prior to 2024 with a Blue UC400-T modem will need to be replaced with the newer Black RC440-T modem prior to commissioning as Telstra will not allow the inactive BLUE modem to go online as it is outdated by the black modem.
  • If there is a controller swap and the old controller has a blue modem, it can be moved to the NEW controller cabinet and kept operational.

Please note that if any of the above items are not provisioned at the time ATC install the controller, an additional site visit may be chargeable.

CANCELLATIONS

 Please note ATC or its subcontractors cannot accept cancellations 7 days before close of business prior to a SCHEDULED installation. A return site visit will be charged if cancellations occur within 7 days of the scheduled date.

EMERGENCY & ACCIDENT DAMAGED CONTROLLER

CALL OUT NUMBER - 1300 309 650

In the event of a DTP Victoria Traffic Signal Controller being damaged due to a car accident, DTP ROCO call ATC's 24 x 7 number on 1300 309 650 and the call centre will record all details and organise an installer and if required, traffic management to attend.

Reference Documents

For your reference and convenience ATC has provided links to documents in table below that detail the controller installation process. If you are not familiar with the process please download and read in order to avoid misunderstandings in getting the controller delivered and installed successfully.

ATC Website Scheduler User Guide (PDF 736.4KB)

 

 ATC Website Access
Guide on how to access ATC's website so DTP officer can view the controller installation schedule.

 

 ATC - DTP Controller Supply and Installation Flowchart  (PDF 628.5KB)

 ATC Controller Order Flowchart Ddocument (A3 size) that shows the flowchart of the actions performed at by each relevant party from Order a Controller to Installing the controller. 

 

To contact any of our installers or traffic management company, please refer to the tables below for contact personnel and mobile phone numbers:

  • Contact Phone Numbers:
  • INSTALLERS 
COMPANY
CONTACT NAME
CONTACT PHONE
Function
 Healey Infrastructure
Leigh Phillips

03 9702 8489
0428 454 350

 Administrator 

Healey Infrastructure Philip Gray 0421 692 686

Installer

  • ALDRIDGE TRAFFIC CONTROLLERS - ORDERS & Contract
CONTACT NAME
CONTACT PHONE NUMBER
Mobile PHONE NUMBER
LOCATION  
Adam Stancombe   0461 365 545 Melbourne
Indra Majumder   0419 831 608 Melbourne
Paul Milazzo 02 8846 5599 0418 258 274 Sydney
Bob Lemon
02 8846 5599
 0438 258 248
 Melbourne
 Brayden Tisdale
   0460 534 020
 Melbourne
  • Telstra New Modem Work Order or Remedy Work Order
CONTACT NAME
CONTACT Email
Mobile PHONE NUMBER
LOCATION  
Paul Dussin
paul.dussin@team.telstra.com
0418 524 551
Melbourne

 

  • Advanced Traffic Management Ltd
CONTACT NAME
CONTACT Email
Mobile PHONE NUMBER
LOCATION  
Peter Shatliko
peter@adtm.com.au
0437 335 766
Melbourne